We do hope that your are very happy with your purchase. If you are not then please get in touch immediately. We can offer a refund if you send the item back to us unworn and unused and in its original condition within 14 days of receipt. You are responsible for the return of the item. Please make sure you get proof of postage and a tracking number.
Items can only be returned to us if they were purchased from our website.
Items can only be returned to us if they are from the standard collection. Any customised products are non-refundable.
Please note, we cannot refund the shipping costs. If you qualified for free shipping, then the standard charge for your shipping zone will be deducted from the total of the order prior to refund. You will have to pay for the return postage. If you notice that your order is damaged, please do not accept the package and contact us straight away. Please photograph the damaged packaging.
Swapping an item: You can swap an item if it is unused or unworn up to 4 weeks. You will need to pay the postage to return it to us and also the postage to send you the new item.